Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Coordinate information flow from internal and external sources to facilitate the dissemination of accurate, timely, consistent, and balanced information to internal and external customers including external healthcare professionals, internal Novartis personnel, and sometimes consumers/patients. Research and respond to written and oral inquiries from internal and external customers. Develop standard response documents, create unique responses, and revise/update existing documents in database. Receive, document and report spontaneous reports of possible adverse drug reactions. Search, evaluate and summarize the published medical and scientific literature. Work independently yet ensure strategic alignment of information with key internal stakeholders and experts as necessary. Participate in the creation of, and ensure adherence to departmental and corporate policies and quality standards. Answers phone calls, emails and faxes with appropriate and accurate responses, taking care to report all Medical Safety issues. Follows up with callers, maintains compliance with all applicable policies and regulations, and accurately completes cases within acceptable time frame. This position requires quick analysis of situations and skillful communication to satisfy customers and obtain a maximum amount of information needed for successful documentation of inquiries and medical safety cases. The ability to work closely with a team to manage schedules and phone coverage is a necessity. Qualifications Three or more years’ experience. Two or more years of experience in medical product information or customer relations. Demonstrated strong intranet and internet research skills and computing skills, including Alcon databases. Good documentation practices. Experience utilizing correct grammar, spelling and typing speed. Familiarity with medical terminology – understanding and pronouncing. Excellent communication skills by phone, and in written communications. Proven history with successfully handling challenging interactions. Education Bachelor’s degree in biology, chemistry, pharmacy, pharmacology or applicable science or related field. #J-18808-Ljbffr
...Instructional Coach WHO WE ARE Heartwood Community School is a community-focused, tuition-free charter school serving Jasper, Beaufort, and Hampton Counties in South Carolina. We believe in educating the whole child, nurturing each student academically, socially,...
A leading web development firm is seeking enthusiastic Website/Web Development Interns to gain real-world experience. This internship lasts 1 to 6 months, offering exposure to all aspects of... ...contribute to meaningful projects while developing essential skills for your career....
...Job Description Job Description Position Overview As a Private Duty Nurse with Centria Healthcare, you'll deliver compassionate, one-on-one care to patients in the comfort of their homes. Whether caring for a medically complex child or an adult recovering from...
...Maintenance Technician to join our team in support of Flight & Ground Operations of a developmental aircraft. The ideal candidate will have a strong background in aviation mechanics, in both manned and unmanned aircraft systems, possess an acute attention to detail, as well...
TransForce Inc. is seeking dependable Box Truck Drivers to support Transportation & Logistics operations. In this safety-first role, you will operate non-CDL and light CDL box trucks to transport freight for respected clients, ensuring on-time pick-ups and deliveries. Responsibilities...