Job Description

Job Description David Weber Farmers Insurance, located at 2511 31st St, Boulder, CO 80301 , is hiring a full-time Insurance Sales and Service Representative. You'll join an established, community-focused agency as a full-time employee with a base salary and uncapped commission potential — where building genuine client relationships is just as important as hitting your numbers. In this role, you'll be the person clients count on. From helping them understand their coverage to guiding them through a claim, your work directly impacts how protected and supported Boulder families and individuals feel. Compensation: Variable Compensation: Uncapped commission plan, 50% of all new business commissions Fixed Compensation: $50,000 base salary Additional Benefits: Insurance Sales Labs: You will learn the fundamentals that ensure your success. Sales AI Coach: We utilize cutting-edge AI technology to help you close policies at a higher rate and faster. Benefits Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Evenings Off Commission Holidays Off Responsibilities Client Communication and Support: Act as the main point of contact for clients, responding to inquiries via phone, email, and in-person meetings. Provide timely and accurate information to clients regarding insurance products, coverage options, and policy details. Assist clients with policy inquiries, changes, endorsements, renewals, and claims processing. Policy Management and Administration: Process insurance policy applications, endorsements, renewals, and cancellations accurately and efficiently. Ensure all client records and policy documents are up-to-date, accurate, and compliant with regulatory requirements. Maintain organized and detailed files for easy retrieval and reference. Client Relationship Management: Build and maintain strong, positive relationships with clients, fostering trust and confidence in our company. Conduct regular follow-up with clients to ensure their insurance needs are met and address any concerns or issues promptly. Proactively identify opportunities to cross-sell or upsell additional insurance products to clients. Claims Assistance and Support: Assist clients with the claims process, including filing claims, gathering documentation, and liaising with insurance carriers. Provide support and guidance to clients throughout the claims process, ensuring timely resolution and satisfactory outcomes. Communicate with claims adjusters and underwriters to expedite claims processing and resolution. Product Knowledge and Education: Stay informed about the range of insurance products offered by our company, including coverage options, exclusions, and limitations. Educate clients on their insurance policies, explaining coverage details, benefits, and potential gaps. Provide recommendations and advice to clients on insurance products and coverage enhancements. Requirements Education: High school diploma or equivalent; additional education or training in insurance or customer service is beneficial. Experience: Previous experience in customer service, insurance sales, or a related field is advantageous. Skills: Excellent communication, interpersonal, and customer service skills. Strong attention to detail and organizational abilities. Proficiency in using CRM software and Microsoft Office Suite. Attributes: Client-focused, empathetic, and proactive. Ability to work effectively in a fast-paced environment. High level of professionalism and integrity. #J-18808-Ljbffr

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